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Nobody Likes Zuckerberg's Glitchy AI App
Product Reviews

Nobody Likes Zuckerberg’s Glitchy AI App

by admin August 19, 2025


Clearly, throwing billions of dollars at a problem can’t solve everything.

Nearly six months after its debut, Meta’s consumer-facing AI app still struggles with inconsistencies and persistent shortcomings, casting doubt on the company’s lofty ambitions for artificial intelligence.

It has been a rough learning curve for Mark Zuckerberg’s efforts to join the AI race after lagging behind an already-crowded field and spending tens of billions of dollars on catching up. So far, the most Meta has to show for it is a glitchy chatbot, a growing chorus of irritated users, and frustrated shareholders who would like to have something to show for that kind of capital outlay.

Now, market watchers and consumers alike are wondering what exactly Meta can deliver if its flagship AI offering remains uneven.

Launched in April 2025, the standalone app was a late entry into the AI space, arriving roughly two and a half years after OpenAI introduced ChatGPT, Meta’s biggest competitor in the space and by far the most commercially recognizable brand for AI currently.

Meta AI also took a different approach: Its AI bot attempts to combine chat, image creation, and a public feed showcasing user-generated content.

Hit or Miss Has Been Mostly Miss

That tack appears to be failing. Users across the internet have expressed frustration with its unpredictability and limited relevance, saying it feels less like a polished product and more like an early prototype struggling to live up to Meta’s new AI-driven vision.

Since its launch, critics and users alike have voiced concerns on social media, highlighting bugs, odd interactions, and a lack of personalization.

The app’s Discover feed, intended to inspire conversations and showcase creative uses of the AI, often displays outdated user-generated images, diminishing its appeal as a dynamic social hub.

Meanwhile, its chat feature, which purportedly learns about user preferences, frequently makes up false information—an issue known as “hallucination” in AI lingo—that calls into question its reliability.

The reception has been lukewarm at best.

A Reddit post titled “Who hates Meta AI?” has garnered thousands of upvotes, with commentators dismissing it as “here anyway,” and “nobody ever asked for it.”

In the company’s own words, the app is still in its infancy. “This is just the first of many steps,” a Meta spokesperson told Bloomberg, promising ongoing updates as the company invests heavily in AI talent and infrastructure.

The success of the program and its importance to Meta’s future cannot be overstated.

Zuckerberg has made AI a cornerstone of Meta’s future, pledging hundreds of billions of dollars toward development, and actively recruiting top researchers from rivals like Apple and OpenAI. Meta even open-sourced its large language model, Llama, positioning itself as a leader in AI research, but its consumer tools, including the Meta AI app, are still far from polished.

Meta’s aspirations go beyond simple chatbot interactions

Zuckerberg has said he thinks of AI as a “personal superintelligence” that empowers individual users, not just a tool for entertainment. The company has said it wants to eventually embed AI across its portfolio of apps, including Facebook, Instagram, and Messenger, and hardware.

But the current experience falls short of that vision, because the way Meta is slicing and dicing the data it receives is stymying internal efforts to advance its AI program. Conversations with the AI are siloed across apps, and it doesn’t retain memory or context from previous chats unless explicitly programmed to do so, limiting its usefulness and personalization.

More worryingly, the AI sometimes hallucinates, fabricating details that users may believe to be true. It can also get pretty weird, with many of the AI-generated images and text snippets that it uses to flood feeds with user-generated content ranging from inappropriate to the outright bizarre.

This has been worsened by Meta’s grappling with balancing automation and moderation.

Meta’s goal of harnessing the potential in AI applications for productivity and entertainment remains largely aspirational. For now, the company’s most visible consumer product remains a work in progress, far from fulfilling Zuckerberg’s lofty promises of an AI-powered future designed for “individual empowerment.”

As Meta continues to develop its AI technology, it remains to be seen whether the company can transform this nascent app into a truly useful and trustworthy personal assistant, or if it will continue to flunk its real-time tests and become a cautionary tale of moving too fast.



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August 19, 2025 0 comments
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Inside Mark Zuckerberg’s AI hiring spree
Gaming Gear

Inside Mark Zuckerberg’s AI hiring spree

by admin June 14, 2025


AI researchers have recently been asking themselves a version of the question, “Is that really Zuck?”

As first reported by Bloomberg, the Meta CEO has been personally asking top AI talent to join his new “superintelligence” AI lab and reboot Llama. His recruiting process typically goes like this: a cold outreach via email or WhatsApp that cites the recruit’s work history and requests a 15-minute chat. Dozens of researchers have gotten these kinds of messages at Google alone.

For those who do agree to hear his pitch (amazingly, not all of them do), Zuckerberg highlights the latitude they’ll have to make risky bets, the scale of Meta’s products, and the money he’s prepared to invest in the infrastructure to support them. He makes clear that this new team will be empowered and sit with him at Meta’s headquarters, where I’m told the desks have already been rearranged for the incoming team.

Most of the headlines so far have focused on the eye-popping compensation packages Zuckerberg is offering, some of which are well into the eight-figure range. As I’ve covered before, hiring the best AI researcher is like hiring a star basketball player: there are very few of them, and you have to pay up. Case in point: Zuckerberg basically just paid 14 Instagrams to hire away Scale AI CEO Alexandr Wang.

It’s easily the most expensive hire of all time, dwarfing the billions that Google spent to rehire Noam Shazeer and his core team from Character.AI (a deal Zuckerberg passed on). “Opportunities of this magnitude often come at a cost,” Wang wrote in his note to employees this week. “In this instance, that cost is my departure.”

Zuckerberg’s recruiting spree is already starting to rattle his competitors. The day before his offer deadline for some senior OpenAI employees, Sam Altman dropped an essay proclaiming that “before anything else, we are a superintelligence research company.” And after Zuckerberg tried to hire DeepMind CTO Koray Kavukcuoglu, he was given a larger SVP title and now reports directly to Google CEO Sundar Pichai.

I expect Wang to have the title of “chief AI officer” at Meta when the new lab is announced. Jack Rae, a principal researcher from DeepMind who has signed on, will lead pre-training. Meta certainly needs a reset. According to my sources, Llama has fallen so far behind that Meta’s product teams have recently discussed using AI models from other companies (although that is highly unlikely to happen). Meta’s internal coding tool for engineers, however, is already using Claude.

While Meta’s existing AI researchers have good reason to be looking over their shoulders, Zuckerberg’s $14.3 billion investment in Scale is making many longtime employees, or Scaliens, quite wealthy. They were popping champagne in the office this morning.

Then, Wang held his last all-hands meeting to say goodbye and cried. He didn’t mention what he would be doing at Meta. I expect his new team will be unveiled within the next few weeks after Zuckerberg gets a critical number of members to officially sign on.

Tim Cook. Getty Images / The Verge

Apple is accustomed to being on top of the tech industry, and for good reason: the company has enjoyed a nearly unrivaled run of dominance.

After spending time at Apple HQ this week for WWDC, I’m not sure that its leaders appreciate the meteorite that is heading their way. The hubris they display suggests they don’t understand how AI is fundamentally changing how people use and build software.

Heading into the keynote on Monday, everyone knew not to expect the revamped Siri that had been promised the previous year. Apple, to its credit, acknowledged that it dropped the ball there, and it sounds like a large language model rebuild of Siri is very much underway and coming in 2026.

The AI industry moves much faster than Apple’s release schedule, though. By the time Siri is perhaps good enough to keep pace, it will have to contend with the lock-in that OpenAI and others are building through their memory features. Apple and OpenAI are currently partners, but both companies want to ultimately control the interface for interacting with AI, which puts them on a collision course.

Apple’s decision to let developers use its own, on-device foundational models for free in their apps sounds strategically smart, but unfortunately, the models look far from leading. Apple ran its own benchmarks, which aren’t impressive, and has confirmed a measly context window of 4,096 tokens. It’s also saying that the models will be updated alongside its operating systems — a snail’s pace compared to how quickly AI companies move.

I’d be surprised if any serious developers use these Apple models, although I can see them being helpful to indie devs who are just getting started and don’t want to spend on the leading cloud models. I don’t think most people care about the privacy angle that Apple is claiming as a differentiator; they are already sharing their darkest secrets with ChatGPT and other assistants.

Some of the new Apple Intelligence features I demoed this week were impressive, such as live language translation for calls. Mostly, I came away with the impression that the company is heavily leaning on its ChatGPT partnership as a stopgap until Apple Intelligence and Siri are both where they need to be.

AI probably isn’t a near-term risk to Apple’s business. No one has shipped anything close to the contextually aware Siri that was demoed at last year’s WWDC. People will continue to buy Apple hardware for a long time, even after Sam Altman and Jony Ive announce their first AI device for ChatGPT next year. AR glasses aren’t going mainstream anytime soon either, although we can expect to see more eyewear from Meta, Google, and Snap over the coming year.

In aggregate, these AI-powered devices could begin to siphon away engagement from the iPhone, but I don’t see people fully replacing their smartphones for a long time. The bigger question after this week is whether Apple has what it takes to rise to the occasion and culturally reset itself for the AI era.

I would have loved to hear Tim Cook address this issue directly, but the only interview he did for WWDC was a cover story in Variety about the company’s new F1 movie.

  • AI agents are coming. I recently caught up with Databricks CEO Ali Ghodsi ahead of his company’s annual developer conference this week in San Francisco. Given Databricks’ position, he has a unique, bird’s-eye view of where things are headed for AI. He doesn’t envision a near-term future where AI agents completely automate real-world tasks, but he does predict a wave of startups over the next year that will come close to completing actions in areas such as travel booking. He thinks humans will need (and want) to approve what an agent does before it goes off and completes a task. “We have most of the airplanes flying automated, and we still want pilots in there.”
  • Buyouts are the new normal at Google. That much is clear after this week’s rollout of the “voluntary exit program” in core engineering, the Search organization, and some other divisions. In his internal memo, Search SVP Nick Fox was clear that management thinks buyouts have been successful in other parts of the company that have tried them. In a separate memo I saw, engineering exec Jen Fitzpatrick called the buyouts an “opportunity to create internal mobility and fresh growth opportunities.” Google appears to be attempting a cultural reset, which will be a challenging task for a company of its size. We’ll see if it can pull it off.
  • Evan Spiegel wants help with AR glasses. I doubt that his announcement that consumer glasses are coming next year was solely aimed at AR developers. Telegraphing the plan and announcing that Snap has spent $3 billion on hardware to date feels more aimed at potential partners that want to make a bigger glasses play, such as Google. A strategic investment could help insulate Snap from the pain of the stock market. A full acquisition may not be off the table, either. When he was recently asked if he’d be open to a sale, Spiegel didn’t shut it down like he always has, but instead said he’d “consider anything” that helps the company “create the next computing platform.”

If you haven’t already, don’t forget to subscribe to The Verge, which includes unlimited access to Command Line and all of our reporting.

As always, I welcome your feedback, especially if you’re an AI researcher fielding a juicy job offer. You can respond here or ping me securely on Signal.





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June 14, 2025 0 comments
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