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productivity

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NFT Gaming

Barbie, Hot Wheels Toy Maker to Use OpenAI Tech to Boost Productivity

by admin June 13, 2025



In brief

  • Mattel has partnered with OpenAI to launch AI-powered products later this year.
  • The collaboration marks OpenAI’s first major move into consumer entertainment.
  • Safety, privacy, and age-appropriate design are central to the deal, Mattel says.

Toy giant Mattel announced Thursday it will team up with artificial intelligence giant OpenAI to create the first AI-powered products from a major toy company, marking OpenAI’s expansion beyond enterprise software into consumer entertainment.

The collaboration will use OpenAI’s technology to develop new products for Mattel’s brands, with the companies’ first AI-powered product expected to be announced later this year, as per an OpenAI statement.

The deal also includes deploying ChatGPT Enterprise across Mattel’s business operations to enhance product development and creative processes.

It comes as AI continues to expand into consumer products, and could shape how children interact with toys in the future.

It also positions OpenAI to tap into Mattel’s growing entertainment empire, which includes upcoming films based on Hot Wheels, Polly Pocket, and other franchises.

Decrypt has approached Mattel for further comment and will update this story if the company responds.

The technology could result in digital assistants based on Mattel characters or make traditional games like Magic 8 Ball and Uno more interactive, according to a Bloomberg interview with executives from both companies.

“Each of our products and experiences is designed to inspire fans, entertain audiences, and enrich lives through play,” Josh Silverman, Mattel’s chief franchise officer, said in a statement. “AI has the power to expand on that mission and broaden the reach of our brands in new and exciting ways.”

Silverman described the first product as spanning “across the spectrum of physical products and some experiences” but did not provide any specifics.



An AI on child safety

Safety and privacy concerns are significant to the deal, given Mattel’s young customer base. 

“As a central part of this collaboration, Mattel and OpenAI will emphasize safety, privacy, and security in the products and experiences that come to market,” Mattel said in a statement, noting the importance of age-appropriate play experiences.

Mattel retains full control over its intellectual property and product development, with Silverman noting the company is not licensing its brands to OpenAI. Initial discussions between the companies began late last year.

“With OpenAI, Mattel has access to an advanced set of AI capabilities alongside new tools to enable productivity, creativity, and company-wide transformation at scale,” said Brad Lightcap, OpenAI’s chief operating officer.

The announcement comes as OpenAI continues expanding across industries. 

OpenAI has also struck big league partnerships with Microsoft for cloud computing services and Apple for integrating ChatGPT into iOS devices, while also securing content licensing deals with major news publishers, including The Associated Press.

The company dominated last month, with ChatGPT handling 80% of all generative AI traffic, resulting in 5.5 billion visits, significantly outperforming other AI models.

Edited by Sebastian Sinclair

Generally Intelligent Newsletter

A weekly AI journey narrated by Gen, a generative AI model.



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June 13, 2025 0 comments
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Tech Deals
Product Reviews

Get 42% off Samsung’s 4K Smart Monitor M8 for streaming, productivity, and gaming

by admin June 2, 2025



Since Memorial Day, we’ve entered full on into the start of the year’s sales events. Although sometimes it feels like the “sales” are going on every day, there are distinct periods where products are genuinely discounted for an event. When searching and checking for deals, I like to use price checking tools. I track and compare retailers to find the best deals, highlighting them for Tom’s Hardware readers. Today we have a monitor that’s on sale in Samsung’s Summer Sale, which runs from today (June 2, 2025) till June 8, 2025.

If you head over to the Samsung website via one of our handy links, you can find a superb deal on Samsung’s 32-inch M8 Smart Monitor (4K) for just $399. This deal saves you $300, a 42% markdown on the original $699 price tag outside of the sale.

Samsung’s Smart Monitor M8 (model: M80D) is an all-in-one streaming TV and desktop monitor featuring advanced AI upscaling technology. The 32-inch monitor features a sharp UHD resolution with HDR10+ support, built-in speakers, and a camera. The M8 uses the NQM AI processor for turning your original lower resolution content up to almost 4K. This AI upscaling tech helps to make the most of your content enjoyable at higher resolutions for greater fidelity.

You can use the Samsung M8 smart monitor to play games or watch TV. Use Samsung’s gaming hub or one of the many apps to stream content. The monitor uses a sleek design with a functional monitor stand and connectivity options. Ports include HDMI, USB-C, and USB-A.

Follow Tom’s Hardware on Google News to get our up-to-date news, analysis, and reviews in your feeds. Make sure to click the Follow button.



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June 2, 2025 0 comments
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Anyuse Portable Monitor
Gaming Gear

Double Your Productivity or Play, This 15-Inch Portable Monitor Is Now Almost Free on Amazon

by admin June 1, 2025


If you’d like to improve your gaming station or workspace, one of the best investments you can make is a portable monitor. These screens are brimming with benefits: they double your screen real estate, so multitasking becomes easier and more efficient; they’re perfect for telecommuting, video conferencing, or sharing content during a meeting; and they enhance entertainment and gaming with a larger, more immersive viewing area.

Light, thin, and easy to carry, portable monitors are easy to bring with you wherever you need to set up a productive or fun space. Right now, Amazon has an amazing sale on a top-selling 15.6-inch portable display: Otherwise at $69, this Anyuse portable monitor is only $49 which is a massive 29% discount that puts it well below others.

See at Amazon

Best in Class Monitor in 2025

This 15.6-inch screen boasts Full HD 1920×1080 resolution for rich and very sharp images for work or entertainment. The IPS panel offers wide 178-degree viewing angle so that others can peek at your screen without color shift or glare. Aside from the sleek and trendy look, the ultra-thin design makes the monitor very lightweight at only 1.37 pounds and 0.04 inches thick. It is simple to tote around in a laptop bag or backpack.

The display has two full-featured USB-C ports and a single mini HDMI port so it can connect to a very wide range of devices. No matter if you play with a laptop, desktop, phone or gaming console, you can have plug-and-play functionality with a single cable (no drivers or apps required). The kickstand is integrated into the monitor so you can set the monitor to the perfect position whether you’re working in the office or on the go.

What’s more, there are several modes supported, including copy mode, extension mode, and second screen mode. In attending meetings, you can duplicate laptop display to show colleagues. At the workplace, you can extend your desktop to maximize your productivity. And when it’s time to relax, switching to HDR mode enriches your visuals with brighter highlights and more natural colors. Last but not least, two built-in speakers provide decent sound for video conferencing or light gaming.

This Anyuse portable monitor is truly a great choice for whoever needs to unlock more out of their digital life, make sure you grab yours before it runs out of stock.

See at Amazon



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June 1, 2025 0 comments
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SysAid
Product Reviews

I tested SysAid and found it offers traditional ITSM features with new AI tools that boost productivity

by admin May 23, 2025



Why you can trust TechRadar


We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

SysAid is a complete IT Service Management (ITSM) solution. It focuses on ticket management and service delivery for mid-sized teams. Its standout feature is the new SysAid Copilot. This tool uses generative AI to automate tasks like ticket categorization, prioritization, and assignment. The software balances strong features with easy setup, letting IT teams start quickly without much configuration.

The platform excels in IT management, covering incident and problem management, asset tracking, and knowledge base functions. During testing, we liked the customizable workflows. They let us automate complex processes with little effort. The self-service portal was also helpful. It allowed end users to solve common issues independently, which reduced our ticket volume.

While SysAid offers great core features, some areas need improvement. The user interface feels outdated in sections like the admin portal and workflow management. The built-in remote control features are limited compared to specialized remote access tools, leading many users to prefer third-party integrations. Still, SysAid’s strong customer support and regular updates show their commitment to improvement.


You may like

SysAid’s pricing is flexible, with options ranging from basic ticketing to full ITSM features. The platform suits organizations aiming to enhance IT service delivery without added complexity. The implementation process is straightforward, supported by helpful resources and an easy configuration that gets teams operational quickly. Overall, SysAid is a strong ITSM solution that offers a good mix of functionality, usability, and value.

(Image credit: SysAid)

SysAid: Plans and pricing

SysAid has three main plans: Help Desk, ITSM, and Enterprise. Each plan fits different organizational needs and IT maturity levels.

The Help Desk plan is for small teams needing basic ticketing and asset management. The ITSM plan offers advanced IT service management features for mid-sized and mature organizations. The Enterprise plan is a complete package with no limits, ideal for larger teams or those needing full customization and advanced analytics.

Exact pricing is not publicly available. It varies based on the number of agents and the number of assets to manage, like workstations, servers, and mobile devices. You have to contact SysAid directly for a custom quote that meets your needs.

All plans come with cloud and on-premises annual licenses. A free trial is available so teams can test all features before deciding. Keep in mind that a one-time onboarding fee is not included in the plan pricing.

(Image credit: SysAid)

SysAid: Features

SysAid offers a complete ITSM platform. It covers everything from ticket management to advanced IT automation and AI-driven service delivery. Our tests showed the platform balances functionality and ease of use well. Recent AI upgrades genuinely boost productivity instead of just following trends.

Ticket management

The ticket management system is at the heart of SysAid. It features flexible categorization, automated routing, and customizable SLA management. Both admins and end-users found the interface intuitive. Users can create custom fields and workflows tailored to their processes. The AI-powered ticket categorization and prioritization are especially helpful. They accurately assign incoming requests and suggest knowledge base articles, which cut down resolution times.

Asset management

SysAid’s asset management offers clear visibility into hardware and software across the organization. It uses automated discovery and inventory tracking. We were impressed by how it maps relationships between assets and services. This creates a clear view of how infrastructure supports business functions. The software license management features help identify compliance risks and optimization chances. Integration with the service desk links assets to related incidents smoothly.

Automation and workflows

SysAid lets IT teams create complex workflows without needing programming skills. This cuts down on manual work for routine tasks. The visual workflow designer is user-friendly, allowing us to set up approval processes, escalation rules, and notification systems quickly. We appreciated the ability to trigger automated actions based on certain conditions. For example, software licenses can be auto-provisioned when approved, and tickets can escalate if SLAs are at risk.

Self-service portal

The customizable self-service portal helps end-users find solutions on their own. It features an easy-to-navigate knowledge base and a streamlined service catalog. We found it easy to configure with our branding, enhancing user experience and encouraging adoption. The integration with the knowledge base is effective. The system suggests relevant articles based on user queries, often solving issues before tickets are submitted.

(Image credit: SysAid)

SysAid: Analytics

SysAid’s reporting features give IT managers a clear view of key performance metrics. Users can customize dashboards and choose from pre-built report templates. Our evaluation showed that standard reports included vital metrics like ticket volume, resolution times, and SLA compliance. These reports offer solid insights into service desk performance. The option to schedule automated report delivery helps keep management updated without manual work.

While basic reporting meets needs, advanced analytics feel limited compared to dedicated BI tools. Although dashboard customization exists, it lacks some flexibility in visualization types and data manipulation that power users want.

Organizations needing detailed data analysis may have to export data to other tools. However, SysAid’s recent updates indicate that enhancements in analytics are planned for the future.

(Image credit: SysAid)

SysAid: Ease of use

SysAid has a user-friendly interface that’s easy to adopt. The ticket management system helps with categorization, routing, and customization. The self-service portal is also very accessible. End-users can find solutions on their own, through a simple knowledge base and detailed service catalog. This really cuts down on ticket volume.

However, some parts of the interface, especially in the admin portal and workflow management, seem outdated and need updating.

Overall, the platform balances functionality and ease of use well. IT teams can start operations quickly without needing a lot of configuration. During our testing, we liked the visual workflow designer. It was very intuitive and let us set up approval processes, escalation rules, and notifications quickly.

Yet while the main features are easy to use, some user reviews mention bugs. These include things like login errors and situations where ticket creation freezes when switching tabs.

(Image credit: SysAid)

SysAid: Support

SysAid’s customer support is one of its best features. It offers several channels, including a helpful helpdesk, biweekly customer care chats, and thorough documentation. We found the support team to be very responsive and knowledgeable. They quickly addressed our questions and escalated complex issues to higher support tiers when needed.

The company also implements user feedback during product development. Many new features come from customer suggestions in the Feature Request Forum within the SysAid Community.

(Image credit: SysAid)

SysAid: Security

SysAid uses strong security measures throughout its platform. It meets strict international standards with ISO and SOC2 Type 2 certifications. Their data centers are also SOC2 and ISO 27001 compliant. The platform protects data with AES-256 encryption for data at rest. It uses secure network protocols with SSL/TLS encryption for data in transit. Advanced authentication options include password complexity rules, multi-factor authentication, and single sign-on with SAML 2.0.

For the AI-powered Copilot feature, SysAid takes extra security steps. They use Microsoft Azure OpenAI Services instead of consumer ChatGPT. This keeps all AI-related data in the customer’s SysAid database. They also use advanced PII removal tools to safeguard sensitive information.

SysAid: The Competition

The ITSM market has many strong alternatives to SysAid. ServiceNow, Jira Service Management, and Freshservice are the top competitors.

ServiceNow is an enterprise-grade solution with strong governance and compliance features. It suits highly regulated industries, but its complexity and higher cost may not fit smaller organizations.

Freshservice attracts those wanting automation and a customizable platform. However, some users find its reporting and analytics less effective compared to others.

Other notable options include ManageEngine ServiceDesk Plus, SolarWinds Service Desk, TOPdesk, and BMC Helix ITSM. Each has its own strengths and weaknesses. SysAid provides a comprehensive ITSM solution at a competitive price. However, Jira Service Management may offer better integration with development tools. Freshservice is often praised for its modern interface and ease of use.

Ultimately, the choice depends on specific needs. Factors like scalability, integration capabilities, and pricing will play crucial roles in decision-making.

SysAid: Final Verdict

SysAid offers a complete ITSM solution that balances functionality, usability, and value. It excels in ticket management, asset tracking, and AI features that boost IT productivity.

We think the platform is ideal for mid-sized organizations. It helps improve IT service delivery without adding complexity. Plus, it has flexible deployment options and pricing that grow with the organization.

Still, some interface elements could use a refresh, and features like remote control have limits compared to dedicated tools. However, SysAid stands out with its excellent customer support, regular updates, and willingness to adapt based on user feedback.

We compiled a list of the best software asset management (SAM) tools.



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May 23, 2025 0 comments
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