Anker has recalled its PowerCore 10000 power bank (model A1263) due to an issue with the lithium battery that can cause it to “overheat, posing fire and burn hazards to consumers,” the US Consumer Product Safety Commission (USCPSC) wrote. The company received 19 reports of fires and explosions, including two reports of minor burn injuries and 11 property damage claims totaling over $60,700.
It’s a large recall covering 1,158,000 units sold (in the US only) through Amazon, Newegg and eBay between June 2016 and December 2022. To confirm that you have that specific model, check the rear of the device to confirm it reads: “Anker PowerCore 10000” with model number “A1263.”
To receive a $30 gift card or replacement 10,000 mAh power bank, you’ll need to send a photo with the submission date and word “recall” or “recalled” written in permanent marker. You must also send a photo showing the model number and serial number printed on the bottom of the power bank, along with a receipt (though the latter is optional). See Anker’s recall page for more details.
Once you receive confirmation that your power bank is subject to the recall, you must dispose of it safely at a municipal household hazardous waste (HHW) collection center (call ahead to confirm if they accept rechargeable lithium-ion batteries). Do not throw them in recycling bins, the trash or battery disposal bins available at retailers.
Though generally safe and reliable, lithium ion batteries can degrade over time and pose a fire hazard. Couriers like FedEx and airlines have strict rules about transporting them, and Southwest Airlines recently decreed that passengers must have battery chargers visible when in use on flights.
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