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Stop me if you’ve heard this one before: Microsoft is making it harder to use Chrome on Windows. The culprit? This time, it’s Windows’ Family Safety feature. Since early this month, the parental control measure has prevented users from opening Chrome. Strangely, no other apps or browsers appear to be affected.

Redditors first reported the issue on June 3 (via The Verge). u/Witty-Discount-2906 posted that Chrome crashed on Windows 11. “Just flashes quickly, unable to open with no error message,” they wrote. Another user chimed in with a correct guess. “This may be related to Parental Controls,” u/duk242 surmised. “I’ve had nine students come see the IT Desk in the last hour saying Chrome won’t open.”

A Google spokesperson pointed Engadget to a statement in its community forum. “Our team has investigated these reports and determined the cause of this behavior,” Community Manager Ellen T. wrote. “For some users, Chrome is unable to run when Microsoft Family Safety is enabled.”

Curiously, Microsoft hasn’t fixed the bug after 17 days. (Go figure!)

Microsoft

Windows Family Safety is an optional parental control feature for families and schools. It lets them manage children’s screen time, filter their web browsing and monitor their activity.

There are a couple of workarounds while we wait for the company to take action. One is to turn off the “Filter Inappropriate Websites” setting in Family Safety. However, that removes the security feature, letting the kids run wild on the World Wide Web. (Weeee!!) A simpler fix is to navigate to your Chrome folder and rename chrome.exe to something like chrome1.exe.

Engadget emailed Microsoft for a comment. We haven’t heard back, but we’ll update this story if we do.

If you’ve ever installed Chrome on Windows, this bug may trigger deja vu. Microsoft has a long history of desperate tricks to keep you on its default products. That has included obnoxious prompts, pop-up ads for Bing and begging users to stick with Edge. At least European users will get some relief. Microsoft is scaling back its cheap tactics there to comply with EU regulations.

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Tesla has been awfully cagey with its self-driving data this week. Reuters is now reporting that Tesla is trying to stop the city of Austin from handing over public records involving its robotaxi operations in the city, which are set to expand this month. This comes just a few days after the automaker asked a judge to prevent the National Highway Traffic Safety Administration from releasing certain data related to crashes that involved its cars with self-driving features.

Reuters says that it requested two years’ worth of communications between Tesla and Austin officials in February, shortly after Tesla CEO Elon Musk said that Austin would play home to the robotaxi experiment.

Dan Davis, an Austin public information officer, told Reuters in April that “third parties” were asking the city to withhold these records in the interest of protecting “privacy or property.” After the publication escalated the matter to the Texas Attorney General’s office, an attorney for Tesla wrote Ken Paxton opposing the release of what it called “confidential, proprietary, competitively sensitive commercial and/or trade secret information.”

Reuters also spoke with Neal Falgoust, an Austin Law Department official overseeing public records issues about the matter. Falgoust told reporters that the city of Austin doesn’t take any particular position on the confidentiality of the materials involved. When Reuters pressed further, asking if the people of Austin have a right to information about the driverless cars that would be traversing their streets, Falgoust did not respond.

Tesla said just last week that it had been testing driverless Model Ys in Austin for several days, which Elon Musk said was a month ahead of schedule. This would not be the first fleet of autonomous taxis on the streets of the Texas capital, with Waymo operating there since 2023 within a specific geofenced area. Waymo has also partnered with Uber in Austin since March.

By Texas law, the Attorney General’s office has 45 business days to decide whether the city of Austin is required to make these records public, which would be next week.

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Windows parental controls are blocking Chrome

Tesla is reportedly blocking the city of Austin from releasing Robotaxi records